Epson EH-TW9300W User Manual

Troubleshooting
99
Problems with the remote control
The remote control does not respond
Check Remedy
Is the remote control light-emitting area
pointing towards the remote receiver on the
projector during operation?
Point the remote control towards the remote receiver. Also,
check the operating range.
s p.23
Is the remote control too far from the projec-
tor?
Check the operating range.
s p.23
Is direct sunlight or strong light from fluores-
cent lamps shining onto the remote receiver?
Set the projector up in a location where strong light does not
shine onto the remote receiver.
Are the batteries dead or have the batteries
been inserted correctly?
Make sure the batteries are inserted correctly or replace the bat-
teries with new ones if necessary.
s p.23
Is the remote control pointed at the Wire-
lessHD Transmitter when operating the Wire-
lessHD Transmitter control button? (EH-
TW9300W/EH-TW8300W only)
Make sure you point the remote control at the WirelessHD Trans-
mitter when using the WirelessHD Transmitter control button on
the remote control.
s p.60
Problems with the control panel
Cannot make settings on the control panel
Check Remedy
Is Control Panel Lock set to Full Lock or Par‐
tial Lock?
When Control Panel Lock is set to Full Lock in the Configura-
tion menu, all button operations on the control panel are disa-
bled; when Partial Lock is set, only the
button on the control
panel is available. Perform operations from the remote control.
s Settings - Lock Setting - Control Panel Lock p.80
Problems with 3D
Cannot project correctly in 3D
Check Remedy
Are the 3D Glasses turned on? Turn on the 3D Glasses.
Is a 3D image being projected? If the projector is projecting a 2D image, or if an error occurs on
the projector that prevents the 3D image from being projected,
you cannot view 3D images even if you are wearing the 3D
Glasses.
Is the input image in 3D? Check that the input image is 3D compatible.
Since most TV broadcasts do not contain a 3D format signal, 3D
reception must be set manually.
Is 3D Display set to 2D?If 3D Display is set to 2D from the Configuration menu, the pro-
jector does not automatically change to 3D even when a 3D im-
age is input. Set 3D Display to 3D or Auto.
s Signal - 3D Set‐
up - 3D Display p.78

Epson EH-TW9300W Specifications

General

Matrix size	0.74 \
Number of colors	1.073 billion colors
Native aspect ratio	16:9
Projection distance	3 - 6.3 m
Projection technology	3LCD
Contrast ratio (typical)	1000000:1
Screen size compatibility	50 - 300 \
Projector native resolution	1080p (1920x1080)
Keystone correction, horizontal	± 30 °
Zoom capability	Yes
Focal length range	22.5 - 46.7 mm
Aperture range (F-F)	2 - 3
Horizontal lens shift range	-96.3 - 96.3 %
Lamp type	UHE
Lamp power	250 W
Lamps quantity	1 lamp(s)
Light source type	Lamp
Service life of light source	3500 h
Service life of light source (economic mode)	5000 h
Color modes (2D)	Bright cinema, Cinema, Dynamic, Natural
Color modes (3D)	Cinema, Dynamic
Supported 3D formats	Side by side, Top and bottom
Analog signal format system	-
Supported graphics resolutions	640 x 480 (VGA), 720 x 480, 720 x 576, 800 x 600 (SVGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 768 (WXGA), 1280 x 800 (WXGA), 1366 x 768, 1600 x 900, 1920 x 1080 (HD 1080)
DVI port	No
Composite video in	0
HDMI ports quantity	4
Serial interface type	RS-232C
USB 2.0 ports quantity	2
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Noise level	24 dB
Country of origin	China
2D/3D frequency image	240/480 Hz
Noise level (economic mode)	20 dB
Cables included	AC
Bundled software	EasyMP Multi PC Projection
Operating altitude	0 - 3000 m
Storage temperature (T-T)	-10 - 60 °C
Operating temperature (T-T)	5 - 35 °C
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.35 W
Power consumption (typical)	355 W
Power consumption (economy mode)	271 W
Placement	Desktop
Product type	Standard throw projector
Product color	White
Market positioning	Home cinema
Cable lock slot type	Kensington
Pallet width	800 mm
Pallet height	150 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pack	1 pc(s)
Quantity per pallet	16 pc(s)
Quantity per pallet layer	2 pc(s)

Weight and Dimensions

Depth	450 mm
Width	520 mm
Height	170 mm
Weight	11200 g
Package depth	660 mm
Package width	513 mm
Package height	260 mm
Package weight	15710 g