Code Situation Solutions
E-12 A borderless printing ink pad needs
to be replaced.
Contact Epson or an authorised Epson service provider to replace the
borderless printing ink pad
*2
. It is not a user-serviceable part.
Borderless printing is not available, but printing with a border is
available.
W-01 A paper jam has occurred. Remove the paper from the printer and press the button displayed on
the bottom of the LCD screen to clear the error. In some cases, you
need to turn the power o and on again.
W-11 An ink pad is nearing the end of its
service life.
Contact Epson or an authorised Epson service provider to replace the
ink pad
*1
. It is not a user-serviceable part. The message will be
displayed until the ink pad is replaced.
Press the
x
button to resume printing.
W-14 A borderless printing ink pad is
nearing the end of its service life.
Contact Epson or an authorised Epson service provider to replace the
borderless printing ink pad
*2
. It is not a user-serviceable part. The
message will be displayed until the ink pad is replaced.
Press the
x
button to resume printing.
I-22 Set Wi-Fi from the Push Button
(WPS).
Push the access point button. If there is no button on the access
point, open the access point setting window, and then click the
button displayed in the software.
I-23 Set Wi-Fi from the PIN Code (WPS). Enter the PIN code displayed on the LCD screen into the access point
or computer within two minutes.
I-31 Set Wi-Fi from the Wi-Fi Auto
Connect.
Install the software on your computer, and then press the OK button
when Wi-Fi setup starts.
I-41 Paper Setup Auto Display is
disabled. Some functions cannot be
used.
If Paper Setup Auto Display is disabled, you cannot use AirPrint. To
use AirPrint, enable Paper Setup Auto Display.
I-60 Your computer may not support
WSD (Web Services for Devices).
The scan to computer (WSD) feature is only available for computers
running English versions of Windows 10, Windows 8.1, Windows 8,
Windows 7 or Windows Vista. Make sure that the printer is correctly
connected to the computer.
Recovery
Mode
The printer has started in recovery
mode because the rmware update
failed.
Follow the steps below to try to update the rmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
*1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the
pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how often this is required will
vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that
the printer performs. The need for replacement of the pad does not mean that your printer has ceased to operate in
accordance with its specications. The printer will advise you when the pad requires replacing and this can only be
performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.
*2 In some print cycles a very small amount of surplus ink may be collected in the borderless printing ink pad. To prevent ink
leakage from the pad, the product is designed to stop borderless printing when the pad has reached its limit. Whether and
how often this is required will vary according to the number of pages you print using the borderless print option. The need
for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specications. The
printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service
provider. The Epson warranty does not cover the cost of this replacement.
Solving Problems
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An Error Code is Displayed on the LCD Screen
189
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