Epson PictureMate Pal - Solving Problems; Error Messages

65
Solving Problems
If your PictureMate Pal has any problems, see these sections for solutions:
■ Error Messages
■ Problems and Solutions
If you need to uninstall and then reinstall your software to solve your problem, see
Uninstalling PictureMate Pal Software.
If the solutions here don’t solve your problem, see Where To Get Help.
Error Messages
If you see one of these messages on the PictureMate Pal screen, here’s what to do:
Message What to Do
Not initial cartridge. Use
initial cartridge.
You need to insert the initial photo cartridge that comes
with PictureMate Pal the first time you charge it. Remove
the installed cartridge and install the initial cartridge instead.
See Removing
and Installing a Photo Cartridge.
Print Pack is low.
Replace Print Pack soon.
or
Print Pack is very low.
Replace Print Pack soon.
Your Print Pack is running low. If you are trying to clean the
print head, you must replace the Print Pack first. Purchase a
PictureMate 200 Series Print Pack and replace it. See
R
eplacing the Print Pack.
Replace Print Pack now. Purchase a PictureMate 200 Series Print Pack and replace
the photo cartridge. If the cartridge is new, make sure it is
inserted correctly. See R
eplacing the Print Pack.
Paper out. Load paper
and press OK.
Load paper, or remove and reload paper, then press OK to
clear this message and resume printing. See Loading Paper
for loading instructions.
Paper jam. Clear jam and
press OK.
Remove any sheets behind the jammed paper and press
OK to eject the jammed paper. Don’t pull out jammed
paper from the top of PictureMate Pal. See Paper doesn’t
feed correctly or jams in PictureMate Pal. if your
PictureMate Pal jams frequently.