Epson Stylus Pro 3800/3800C/3850/3880/3885/3890 Revision C
TROUBLE SHOOTING Remedies for Error Messages 69
PAPER FEED ERROR
LOAD PAPER CORRECTLY
AND PRESS PAPER/FEED
BUTTON
Feeding board paper was physically interrupted. Check if the paper is thicker than available thickness. Use paper of available
thickness.
Check the paper. If it is curled or creased, change it with a normal one.
PAPER JAM
REMOVE PAPER
The PE sensor still detects the paper after the PF motor has driven a
predetermined number of steps.
The Paper Feed/Down button was pressed three times to remove paper fed
from the rear manual tray.
Remove jammed paper, if any.
Check the connection between the PE sensor and the main board and fix any
abnormality.
Replace the PE sensor (PAPER, DETECTOR, ASSY).
See 4.4.1.4 PAPER, DETECTOR, ASSY. on page 203.
CANNOT OPEN COVER
IS THERE ANYTHING ON
THE PRINTER?
PRESS THE UP BUTTON
The cartridge cover cannot open due to an obstruction on the top of it. If any obstruction is observed, remove it.
NOT ENOUGH
EMPTY SPACE
REPLACE THE
MAINTENANCE
CARTRIDGE
The maintenance cartridge is near capacity. The available space may not be
enough to continue the job.
Replace the maintenance cartridge with a new one.
NOT ENOUGH INK
REPLACE INK CARTRIDGE
WITH A NEW ONE
The ink cartridge is near empty. Replace the ink cartridge with a new one.
MAINTENANCE
PLEASE USE GENUINE
EPSON CARTRIDGES
The installed maintenance cartridge is not the EPSON genuine cartridge. Replace the maintenance cartridge with an EPSON genuine one.
MAINTENANCE
NON-GENUINE
MAINTENANCE
CARTRIDGE INSTALLED.
MAINTENANCE CAPACITY
TO ABSORB INK MAY
VARY.
CONTINUE?
<YES NO>
The installed maintenance cartridge is not the EPSON genuine cartridge. After selecting “NO”, replace the maintenance cartridge with a genuine one.
MAINTENANCE CART.
REPLACE MAINTENANCE
CARTRIDGE
The maintenance Cartridge is full. Replace the Maintenance Cartridge with a new one.
Message on LCD Description Remedy