Epson Stylus Pro 3800/3800C/3850/3880/3885/3890 Revision C
TROUBLE SHOOTING Remedies for Error Messages 70
FRONT FEED SLOT OPEN
PRESS THE
DOWN
BUTTON
AND REMOVE
PAPER
The release roller is locked because the Board Paper Tray (front feed slot) has
been held open for longer than a predetermined time period.
Press the Paper Feed/Down button to unlock the release roller.
When no paper has been loaded on the tray, close the tray.
FRONT FEED SLOT OPEN
CLOSE THE
FRONT MANUAL
FEED SLOT
The Board Paper Tray (front feed slot) was opened when it should not be
opened.
The tray was opened after feeding paper from the rear manual tray using the
operation panel.
The tray was open when paper feeding from the ASF was started.
The tray was opened before the power-on initialization sequence is finished.
Close the Board Paper Tray (front feed slot).
FRONT FEED SLOT OPEN
LOAD MEDIA AND
PRESS THE
DOWN BUTTON
The Board Paper Tray (front feed slot) was opened when the printer became
ready for printing.
Load paper on the Board Paper Tray (front feed slot), and press the Paper
Feed/Down button.
FRONT SLOT CLOSED
OPEN THE
FRONT MANUAL
FEED SLOT
The Board Paper Tray (front feed slot) is closed when the tray is selected as the
paper source.
Open the Board Paper Tray (front feed slot).
The Board Paper Tray Open sensor is not connected. Check the connection between the sensor and the main board, and fix any
abnormality.
The Board Paper Tray Open sensor is broken. Replace the sensor.
FRONT SLOT CLOSED
OPEN THE
FRONT MANUAL
FEED SLOT
The Board Paper Tray (front feed slot) is closed, but the PE sensor is detecting
paper.
Open the Board Paper Tray (front feed slot).
The Board Paper Tray Open sensor is not connected. Check the connection between the sensor and the main board and fix any
abnormality.
The Board Paper Tray Open sensor is broken. Replace the sensor with a new one.
NO INK CARTRIDGE
INSTALL INK CARTRIDGE
The printer cannot recognize the ink cartridge. Install an ink cartridge. If already installed, remove and reinstall it.
Replace the ink cartridge.
INK CARTRIDGE ERROR
REPLACE CARTRIDGE
The printer cannot read/write data from/into the CSIC correctly. Check the connection between the CSIC and the main board, and fix any
abnormality.
Replace the ink cartridge.
INK CARTRIDGE
PLEASE USE GENUINE
EPSON INK CARTRIDGE
The installed ink cartridge is not the EPSON genuine cartridge. Replace the ink cartridge with an EPSON genuine one.
Message on LCD Description Remedy