Pro 7900 and 9900 Field Repair Guide 10/6/10
Printer Options Error Codes Printer Component, Software Item, LCD Display, Printer Button Page 213.
Printer Options Error Codes
Error
Code
Error Name Description Remedy
01 XRITE Head Mount-
ing Error
The XRITE Head Detection
Sensor does not detect the
presence of a XRITE Head.
1. Reinstall the Xrite Head.
2. Check the Detection Sensor.
12 Paper Pressing Plate
Home Position Error
The Paper Pressing Plate
Home Position Sensor does
not detect movement of the
Plate.
1. Verify movement of the Paper Pressing
Plate.
2. Check the Paper Pressing Plate Home
Position Sensor.
3. Check the Main Board.
13 Paper Pressing Plate
Movement Error
The Paper Pressing Plate
does not move correctly.
1. Check for proper Paper Pressing Plate
movement (binding).
2. Check the Paper Pressing Plate Motor.
3. Check the Main Board.
14 Paper Pressing Plate
Home Position Error
The Paper Pressing Plate
Home Position Sensor does
not detect correct movement
of the Plate.
1. Verify movement of the Paper Pressing
Plate.
2. Check the Paper Pressing Plate Home
Position Sensor.
3. Check the Main Board.