Related references
Network Setup Menu Settings
Print Head Moves But Nothing Prints
If the print head is moving and nothing prints, try these solutions:
• Print a nozzle check pattern. If the pattern does not print correctly, clean the print head again. (If the
printer has not been used for a long time the nozzles may be clogged.)
• If you see the message Motor Self Adjustment on the product's LCD screen, the printer is adjusting
its internal motor. Wait a few moments for the message to disappear and do not turn off the printer.
Parent topic: Solving Printing Problems
Related tasks
Checking for Clogged Print Head Nozzles
Cleaning the Print Head
Media is Creased
If media loaded in your printer is creased, try these solutions:
• Check that the Feeding Tension and Feed Speed settings on the product control panel are correct
for the currently loaded media.
• If you printed thin media or media lengthened by water absorption at a high density take-up setting,
creases that look like this may appear in the media in the after heater:
Set the Take-up Tension setting to Manual and decrease the tension values, or print on thicker
media.
• Make sure the after heater temperature is not set too high for the media.
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