7. Manually rewind the media.
8. Remove any media that remains inside the product.
9. Turn the product back on, load media, run a nozzle check and, if necessary, clean the print heads.
Caution: Do not leave the product turned off with the print heads in an uncapped position for an
extended period. The print heads may dry out and the product may not print properly.
Parent topic: Solving Printing Problems
Related references
Media Setup Menu Settings
Related tasks
Cutting Media
Checking for Clogged Print Head Nozzles
Cleaning the Print Head
Media Does Not Feed Correctly
If media does not feed straight or roll up on the auto take-up reel correctly, try these solutions:
• Make sure your media is at least 36 inches (91.4 cm) wide for best results.
• If your media is attached to the auto take-up reel with the printable side out, try attaching with the
printable side in instead.
• If your media is thick, set the RIP software settings to use 3 passes or higher for best results.
• Perform the parallel adjustment procedures to correct the feed misalignment, especially after moving
the printer.
Parent topic: Solving Printing Problems
Related references
Media Setup Menu Settings
Media Specifications
Related tasks
Loading Media
Adjusting the Media Feeding Unit
Adjusting the Auto Take-up Reel
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