Symptom Maintenance or consumable operation
A nozzle check pattern indicates clogged nozzles. Clean the print head.
Print quality has declined.
Printed media is faint, or contains horizontal
stripes or uneven colors.
Even after cleaning the print head several times, Perform the following as necessary:
print quality has declined.
• Clean around the print head.
Printed media is smudged.
• Clean the wiper and its attachment point.
• Clean the anti-drying caps.
Ink, paper particles, or lint from the media Clean the platen, pressure rollers, and media
accumulate on the platen, pressure rollers, or holding plates as necessary.
media holding plates.
Ink adheres to the absorber on the back of the Replace the wiper and the wiper cleaner at the
wiper cleaner. same time.
Printed media is faint, smudged, or incomplete and
the wiper is torn or deteriorated.
The media holding plates are deformed or Replace the media holding plates.
damaged.
Parent topic: Maintenance
Related tasks
Stirring High Density Black Ink
Replacing the Waste Ink Bottle
Cleaning the Wiper and Wiper Attachment Points
Cleaning the Platen, Pressure Rollers, and Media Holding Plates
Checking for Clogged Print Head Nozzles
Cleaning the Print Head
Cleaning Around the Print Head
Cleaning the Anti-drying Caps
Replacing the Wiper and Wiper Cleaner
Replacing the Media Holding Plates
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