The printer sounds like it is
printing, but nothing prints
The print head moves, but nothing
prints.
o
Confirm the printer operation.
Print a test pattern. Test patterns can be printed
without connecting the printer to a computer and
hence can be used to check printer function and
status. U “Checking for clogged nozzles” on
page 51
Refer to the following section for information on what
to do if the pattern does not print correctly.
o
Is the message Motor Self Adjustment
displayed on the control panel's screen?
The printer adjusts the internal motor. Wait for a while
without turning off the printer.
Test Pattern Does Not Print Correctly
o
Perform head cleaning.
The nozzles may be clogged. Print a test pattern again
after performing head cleaning.
U “Head Cleaning” on page 52
o
Has the printer been left unused for a long
time?
If the printer has not been used for a long time, the
nozzles may have dried up and have been clogged.
Steps to take when the printer has not been used for a
long time U “Notes when not using the printer” on
page 17
The prints are not what you
expected
Print quality is poor, uneven, too
light, or too dark.
o
Are the print head nozzles clogged?
If the nozzles are clogged, specific nozzles do not fire
ink and the print quality declines. Try printing a test
pattern.
U “Checking for clogged nozzles” on page 51
o
Was Head Alignment performed?
Select Head Alignment to realign the print head when
print results seem grainy or out of focus.
U “Correcting Print Misalignment (Head
Alignment)” on page 46
o
Have you tried Feed Adjustment?
Large discrepancies in the feed amount cause
banding (horizontal banding, lines, or strips of uneven
color). Perform Feed Adjustment according to the
media used.
U “Feed Adjustment” on page 42
o
Are you using a genuine Epson ink cartridge?
This printer is developed for use with Epson ink
cartridges. If you use non-Epson ink cartridges,
printouts may be faint, or the color of the printed
image may be changed because the remaining ink
level is not correctly detected. Be sure to use the
correct ink cartridge.
o
Are you using an old ink cartridge?
The print quality declines when an old ink cartridge is
used. Replace the old ink cartridge with a new one.
Use all the ink in the cartridge before the date printed
on the package or within six months of opening,
whichever is sooner.
o
Are the heaters at the correct temperature?
Raise the temperature if the print results are blurred or
smudged or the ink clots. Note, however, that raising
the temperature too high can cause the media to
shrink, wrinkle, or deteriorate.
In addition, the heaters may require some time to
reach the desired temperature if the ambient
temperature is low. The heaters may also not have the
desired effect after reaching the selected
temperature if the media is too cold. Allow the media
to warm to room temperature before use.
o
Are media settings correct?
Confirm that the media settings in the software RIP or
on the printer match the media actually in use.
o
Is Data Width selected for Head Movement?
Selecting Data Width for Head Movement in the
setup menu increases print speed but may slightly
reduce print quality. For better quality results, select
Printer Full Width for Head Movement. U “Printer
Setup Menu” on page 78
SC-S30600 Series User's Guide
Problem Solver
89
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