Epson WF-C5790DWF User Manual

❏ If the printer cannot print using a USB connection, try the following.
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print.
Re-set the USB connection by following the steps in this manual for changing the connection method to a
computer. See the related information link below for details.
Checking the Connection (Network)
❏ Select Settings > General Settings > Network Settings > Connection Check, and then print the network
connection report. If the report shows that network connection has failed, check the network connection report
and then contact your printer administrator.
❏ If the problem cannot be cleared, contact your printer administrator.
Checking the Software and Data
❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the
available functions are limited. We recommend using a genuine Epson printer driver. See the related
information link below for details.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
Related Information
& “Checking for Genuine Epson Printer Drivers” on page 206
Checking for Genuine Epson Printer Drivers
You can check if a genuine Epson printer driver is installed on your computer by using one of the following
methods.
Windows
Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to
open the print server properties window.
User's Guide
Solving Problems
206

Epson WF-C5790DWF Specifications

General

Paper Handling Output	150 sheets
Scanner Type	Flatbed, ADF
ADF Capacity	50 sheets
Display	4.3-inch color touchscreen
Scan Resolution	1200 x 2400 dpi
Fax	Yes
Functions	Print, Copy, Scan, Fax
Fax Modem Speed	33.6 kbps
Print Technology	PrecisionCore
Print Speed (Black/Color)	24 ppm
Print Resolution	4800 x 1200 dpi
Duplex Printing	Yes
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Paper Capacity	250 sheets
Paper Handling Input	250-sheet
Paper Sizes	A4, A5, A6, B5
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Ink Colors	Black, Cyan, Magenta, Yellow
Dimensions (W x D x H)	425 x 535 x 357 mm
Ink Type	DURABrite Ultra pigment ink