Epson WorkForce Enterprise WF-M20590 Series - Copying Problems; Cannot Copy

Code Problem Solution
324 A le with the same name already exists in the
specied
folder.
❏ Delete the le with the same name.
❏ Change the le name prex in File Settings.
325
326
There is not enough storage space available in the
specied
folder.
❏ Increase the storage space in the specied folder.
❏ Reduce the number of documents.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
327 The memory is full. Wait until other ongoing jobs are nished.
328 The destination was wrong or the destination does
not exist.
Check the Location settings.
329 The scanned image size exceeds the maximum limit.
(Scan to a Network Folder or FTP Server)
Lower the scanning resolution or increase the
compression ratio to reduce the size of the scanned
image.
331 A communication error occurred. Print a network connection report to check if the
printer is connected to the network.
332 There is not enough storage space available to save
the scanned image in the destination storage.
Reduce the number of documents.
333 The destination could not be found because the
destination information was uploaded to the server
before sending the scanned image.
Select the destination again.
334 An error occurred while sending the scanned image. -
341 A communication error has occurred. ❏ Check the connections for the printer and the
computer. If you are connecting over a network,
print a network connection report to check if the
printer is connected to the network.
❏ Make sure that Document Capture Pro is installed
on the computer.
Related Information
& “Menu Options for Network Settings in General Settings” on page 42
& “Menu Options for Web Service Settings in General Settings” on page 43
& “Inserting and Removing an External USB Device” on page 36
Copying Problems
Cannot Copy
❏
is
printer has features that allow the administrator to limit user operations. You need a user name and login
password when making copies. Contact your printer administrator if you do not know the password.
❏ You cannot copy if an error, such as a paper jam, has occurred in the printer. Check the printer's control panel
and follow the on-screen instructions to clear the error.
User's Guide
Solving Problems
159