Epson WorkForce Enterprise WF-M20590 Series - Paper Is Not Ejected to the Finisher Unit; Lost the Paper Cassette Lock Key; Other Printing Problems; Banding Appears

Setting the Optional Unit in the Printer Driver - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
2. Make settings according to the type of optional unit.
3. Click OK.
Paper is not Ejected to the Finisher Unit
❏ Remove any scraps of paper
le
inside the Finisher Unit.
❏ Remove any objects that are around the tray of the Finisher Unit.
Related Information
& “Descriptions on the Screen” on page 152
& “Clearing a Paper Jam” on page 153
Lost the Paper Cassette Lock Key
Contact Epson support or an authorized Epson service provider.
Related Information
& “Technical Support Web Site” on page 195
Other Printing Problems
Describes the main troubles and solutions.
Banding Appears
Print head nozzles may be clogged. Tap Settings-Maintenance-Print Head Nozzle Check on the home screen.
Follow the on-screen instructions to print the nozzle check pattern.
Power does not Turn On/O
❏ Make sure the power cord is securely plugged in. Also connect directly to an outlet that is xed to the wall.
❏ Hold down the power button for a little longer.
❏ If your printer has a circuit breaker, make sure the circuit breaker is turned on. If the circuit breaker is o, turn
it on and turn on the power. If it turns o quickly, unplug the power cord, and then contact system
administrator or service provider.
User's Guide
Solving Problems
176