Epson WorkForce Enterprise WF-M20590 Series - Cannot Print from an Iphone or Ipad; Printing Is Paused; Printout Problems

❏ Make sure the printer is not oine or pending.
If the printer is
oine
or pending, clear the
oine
or pending setting from the Printer menu.
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on
the menu item).
If the printer is not selected as the default printer, set it as the default printer.
❏ Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
Checking the printer status from the computer (Mac OS)
❏
e
printer may not print when the user feature restriction is enabled. Contact your printer administrator.
❏ Make sure the printer status is not Pause.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
Related Information
& “Installing the Latest Applications” on page 141
Cannot Print from an iPhone or iPad
❏ Install Epson iPrint on the smart device.
❏ Connect the iPhone or iPad to the same network (SSID) as the printer.
Related Information
& “Application for Conguring Printer Operations (Web Cong)” on page 139
Printing is Paused
Keeping the covers of the printer open during printing pauses the pint job. Close the covers if you have opened
them during printing.
Printout Problems
Visible Banding Appears or Color is Faint
e print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.
Clean the print head if any of the print head nozzles are clogged.
Print Quality is Poor
Check the following if the print quality is poor.
User's Guide
Solving Problems
171