QX50/QX200/QX2000; (SW Version 6.0.x) 66
QX50/QX200/QX2000 Manual II: Administrator’s Guide
Attendant menu, the caller can use the
code (see Feature Codes) to create a new trusted caller as well as to modify the Call Back destination for the
already registered callers in the Authorized Phones Database.
By entering Permanent Call Back reconfiguration menu, system asks caller to login by dialing the number and an appropriate password for the QX IP
PBX's extension that is used as login extension in the Call Back settings. After passing the login, callers should follow the voice instructions for configuring
a new entry or reconfiguring existing entries in Authorized Phone database.
When system accepts the inserted settings, the corresponding entry will be logged to the Authorized Phones Database. The caller will then be
disconnected from the QX IP PBX's Auto Attendant and the defined Call Back destination will receive a call from the QX IP PBX within the next 45 seconds.
Answering the incoming call, the caller will be reconnected to the QX IP PBX's Auto Attendant.
Please Note: The detected caller number must correspond to the one applied by the caller. In case of PSTN call back at least one PSTN line must be
available on the QX IP PBX. There must be network connectivity and the destination must be reachable.
Non-Permanent Call Back configuration service allows trusted caller to organize one-time Call Back to the defined destination. In this situation, no entry
will be logged to the Authorized Phones Database. By calling QX IP PBX's Auto Attendant and entering the Auto Attendant menu, the caller can use
menu (see Feature Codes) to modify the Call Back destination for already registered callers in the Authorized Phones Database.
The system will ask to login by dialing the number and an appropriate password for the QX IP PBX's extension that is used as login extension in the Call
Back settings. After login, caller should follow the voice instructions for reconfiguring the existing entry in Authorized Phone database. The caller will then
be disconnected from the QX IP PBX's Auto Attendant and the defined Call Back destination will receive a call from the QX IP PBX within the next 45
seconds. Answering the incoming call, the caller will be reconnected to the QX IP PBX's Auto Attendant.
Please Note: For both Permanent Call Back and Non-Permanent Call Back, the detected caller number must correspond to the one configured for
trusted caller. In case of PSTN call back at least one PSTN line must be available on the QX IP PBX. There must be network connectivity and the destination
must be reachable.
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