ERA Invincible - FAQ

52
FAQ
Issue
Cause
Troubleshooting
No response from
Control panel
operation
Accessories cannot
connect to Control
Panel
No response from
the Control Panel
by operating with a
Remote Control
Power switch is off
AC Power failure
Lithium battery backup
power exhausted
Control Panel not in Learn Mode
Accessories not in Learn Mode
Remote Control is not
learnt to Control Panel
Open battery compartment,
turn on the power
Contact your retailer
Connect to mains power with
adapter
Make sure the Panel is
set to Learn Mode
Make sure the triggered
accessories are transmitting a
signal to the Panel
Follow the manual and connect
the Remote Control to the Panel
Out of range between
Remote Control and Control
Panel
Reduce the range between the
Remote Control & the Panel
Consider fitting a Signal Repeater
RFID Tag fails
to disarm
Touch keyboard fail
to make related
setting
RFID Tag not connected
to the Control Panel
Not logged onto the
setting menu
Follow the manual and connect
RFID Tag to the Panel
Input the correct admin code,
press [Enter] and login to the menu
setting
No response after
inserting a SIM Card
The direction of the SIM card
is not correct
Control Panel switched on when
the SIM card was inserted
The SIM Card is not a GSM
SIM Card
Re-insert the SIM card again
according to the user manual
Switch the Panel off, Insert the SIM
Card and then switch on the Panel
Please use a GSM SIM Card
APP replied" Return
data run out"
Please check the network of the
Control Panel and mobile phone
Make sure the network is available
APP replied "Control
Panel offline"
Please check the network of the
Control Panel
Make sure the SIM
Card of the Panel has credit