User’s Guide Voice mail operation
D.5
New message skip
When listening to new messages, press 9 twice (within two seconds) to save a message as new. This
message will be played again as a new message the next time you access your voice mail.
Note: When you press 9 once to save the message as old, there is a short delay before the system tells you it
has saved the message. To bypass this delay after pressing 9, just press # to hear the next message.
Keys’ functions during voice mail message retrieval from an ESI Feature Phone
Key Function name Description
1 Pause Pauses for one minute or until you press 1 again.
2 Time and date/
number toggle
Toggles the bottom line of the display between the message’s time/date and the
caller’s number.
3 Reply Replies to the originator of a message (possible only if message came from
another user in the system). Record your reply at the tone and then press 1 to stop,
after which the system returns you to your mailbox and the message to which you
were replying.
4 Back up
(rewind)
• If pressed during message playback, rewinds 4 seconds for each key-press.
• If pressed after the playback has finished, returns to beginning of message.
5 Fast forward Advances playback 4 seconds for each key-press.
(Not available from an analog phone or off-premises location.)
6 Move Moves a copy of the message to another user’s mailbox.
You may move the copy with or without an introduction.
After the move, the system returns you to your mailbox and the original message.
7 Delete Deletes the message from the mailbox (see “Message Recycle Bin,” page D.9).
9 Save Saves the message (it will play as an old message the next time you
retrieve messages).
[See also the Note above this table.]
9 9 Save as new Skips over a new message and leaves it as a new message (i.e., it will be played
as a new message the next time you pick up messages). You must press the 9
key twice within two seconds.
REDIAL Auto-callback Exits your mailbox without erasing the message, and then automatically dials
the number.
1
(Not available from an analog phone or off-premises location.)
ESI-DEX
Store If Caller ID is present, saves to your Personal Dex for later use.
(Not available from an ESI Cordless Handset, 12-Key Feature Phone, analog phone,
or off-premises location.)
# Leave
a message
Lets you record a message in another mailbox. At the prompt, enter the desired
mailbox number.
Check
other box
Checks messages in another mailbox (may require a password, depending on
the mailbox’s setting; see “Password,” page C.5).
Retrieving voice mail messages using another user’s ESI Feature Phone
1. Press VOICE MAIL and then
.
2. Dial your extension number.
3. Follow the procedures described in “Retrieving voice mail messages from your ESI Feature Phone”
(page D.4).
1
A local call may not be dialed correctly depending on the limitations of the local dialing plan. You may need to dial some of these
calls manually.
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