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Etac Prio - Troubleshooting Form

Etac Prio
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35
Etac / Prio / www.etac.com
Fault-finding chart
User manual
The wheelchair pulls to the side
Check that the front fork attachments are mounted correctly
Check that the rear wheels are mounted correctly
The user is distributing weight unevenly in the wheelchair
More strength being used on one side than the other
The wheelchair is ”heavy”
to operate
Check that the rear wheels are mounted correctly
Clean the castor axles of hair and dirt
Too much weight over the castors. Adjust the centre of balance
The wheelchair is ”heavy”
to turn
Check that the front forks have not been tightened too much
Clean the castor axles of hair and dirt
Too much weight over the castors. Adjust the centre of balance
The user brake is not effective
Adjust the distance between the tyre and the brake
(see Section ”Brake, adjustment”)
The attendant brake is not effec-
tive
Adjust the wire length using the adjustment nipple on the brake drum
(see Section ”Attendant brake”)
Rear wheels are ”loose” Adjust the length of the axle shaft
Rear wheels hard to
remove/replace
Clean and lubricate the quick release using e.g. cycle oil
Adjust the length of the axle shaft
The castor wheels ”wobble”
The front forks have not been tightened sufficiently
Check that the front fork attachments are mounted correctly
Too much weight over the castors. Adjust the centre of balance
The wheelchair feels "awkward" Check that screws and controls are properly tightened
Electrical back and seat recline
function does not work
Hand control has been deactivated – activate by pressing the on/off button
End position has been reached – use opposite button
Battery is not charged – charge battery
Hand control function is locked – unlock function (See section 'Electrical
recline function')
Hand control is not connected – check that the hand control is correctly
connected to the electronics unit
Error on hand control – phone retailer or technician for replacement of
hand control
Error on electronic unit – phone retailer or technician for replacement of
electronics unit
Damaged cables – phone retailer or technician for replacement of cables
Electrical back and seat recline
function does not work in spite
of action taken
Reset the system by pressing the arrow up buttons and holding for five
seconds

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