EvenCare G2 - Control Solution Trouble Shooting

Control Solution Trouble Shooting
If your control solution testing is out of range (too high or too low), it
may be caused by the following:
Possible Causes What you can do…..
EvenCareG2
Control Solution Testing
29
• Wrong brand of Control
Solution being used
• Control solution not at room
temperature
• Expired or contaminated
control solution or damaged
test strip.
• Meter malfunction
• Make sure you are using
EvenCare G2 Control Solution.
• Make sure the testing environ-
ment is between 50˚F to 104˚F.
• Check the expiration and open
bottle date on both the control
solution and test strips. Repeat
testing using a new test strip.
If the result is still out of range,
use a new bottle of control
solution and retest.
• If the problem persists, please
call Medline’s Technical Service
Center at 1-866-274-2131
Monday through Friday between
8:00 a.m. and 5:00 p.m.(Central
Time). Contact your Healthcare
Provider at all other times.