eversense CGM - Page 135

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Eversense CGM User Guide
Alerts and Notifications Displayed on the Apple Watch (continued)
Apple Watch
Display
Description
High Sensor Temperature
Appears every 20 minutes when the sensor
temperature is too high.
No glucose reading is displayed until the
sensor temperature is within normal operating
conditions.
Transmitter Error
Appears when the system’s internal checks detect
a smart transmitter error.
No glucose reading is displayed until the error is
corrected.
Actions
Confirm the alert on your Eversense CGM Mobile
App. Go to a cooler environment to reduce the
sensor temperature. Briefly remove the smart
transmitter while the sensor temperature cools
to between 26 - 40 °C (81 - 104 °F). Then put
the smart transmitter back on to start receiving
glucose values again from the sensor.
Confirm the alert on your Eversense CGM
Mobile App. Follow the steps shown in the
Troubleshooting section to reset your smart
transmitter. If you are unable to complete the
reset, contact Customer Support.
Alerts
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