Evolis Elypso - Troubleshooting Poor Print Quality; Diagnosing Blemishes and Blurred Images

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Poor print quality
Small blemishes on the card
Q The card surface may be dirty.
Check that your cards are perfectly clean.
Use new cards.
Q Cleaning roller or print head clogged.
Run a cleaning cycle.
Horizontal white lines
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Check that there are no wrinkles on the ribbon surface.
Q Print head dirty or damaged.
Clean or replace the print head.
Blurred image
Q 7KHULEERQLVQRWFRUUHFWO\ÀWWHG
Check that the ribbon is correctly positioned in the printer.
Q Poor ribbon synchronisation.
Open and close the printer cover to synchronise the ribbon.
Q Dirty printer or cleaning roller.
Clean the printer
Q Use of incompatible cards.
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We recommend that you obtain your cards from an Evolis dealer.
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