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administrator for help with your network id and
password.
Contact your system administrator. Check position of
refrigerator versus the access point. Best if router is
within 400 feet in front the unit.
How do I connect to WiFi? See User guide to walk through steps
My WiFi connection dropped,
does my refrigerator reconnect
automatically or do I have to make
it reconnect?
Once connected, the refrigerator will attempt to
reconnect to the network. If the unit is having
troubles reconnecting, check for changes in
password, unit position, and router position.
My user display is unresponsive
after I entered my WiFi password
This is a normal delay associated with the unit trying
to make a network connection. Allow the unit to
reconnect, which will not interfere with the
performance of your refrigerator. Give the unit a few
minutes to work through its connection and to
eventually fail to make a connection. At this time, if
you do not see a cloud on the icon bar then the
display should be interactive again. You may need to
reenter the password in the network settings to make
sure it connects correctly the next time it's needed.
My user display is unresponsive
Do you see a cloud indicator on the display? If so, the
unit is trying to send data to the cloud and is likely
trying to establish a WiFi connection. Allow the WiFi
connection to cycle through its process before trying
to access the user interface buttons. If you continue
having problems, you can press the reset button and
upon reboot you can disable the WiFi network by
selecting "No Network" from the list of network
options.
Call Customer Care for assistance, 844-476-4202
I got a system error code
Call Customer Care for assistance, 844-476-4202
Did you remove the red tab to activate the battery
contacts? Perhaps the battery strength is low and