Chapter 5
Troubleshooting
• Power the unit OFF and ON again
• Immediately press and maintain the reset button. The LED labeled BI1 turns ON.
• Wait approximately 35 seconds until the USR LED remains RED steady.
• When this state is reached, release the button. The LED labeled BI1 turns OFF.
• It takes no longer than 2 seconds to complete.
• Check if the auto test is successful, the USR LED flashes RED with a pattern of 200ms ON
and 1,5 sec OFF
1
. The eWON COSY does NOT restart in normal mode by itself and
remains running in this diagnostic mode.
• You have to power the eWON COSY OFF and ON again to reboot the unit in normal
mode. As described before, the eWON returns to its default COM parameters and
factory IP addresses (like LAN 10.0.0.53) after this level 2 reset is performed.
5.5. Reset Impact Matrix
Erased or Reset Preserved
Impact
Reset Level 1
(user reset)
LAN IP address + mask
adm password Internet access
Language settings
eWON Identification Modem/ Wifi settings
User Web site Talk2M config
Proxy configuration
Impact
Reset Level 2
(factory reset)
adm password
Nothing
eWON Identification
User Web site
LAN IP address + mask
Internet access
Language settings
Modem/ Wifi settings
Talk2M config
Proxy configuration
1 Any other pattern reflects a problem. The pattern will start with 200ms ON (opening of the pattern)
followed by OFF and a certain number of times of a 1 sec ON allowing to identify the nature of the
detected problem. If you were to be confronted with an error pattern on the USR LED, please write
down the pattern you observed and contact your distributor.
Page 25 / 30 eWON COSY 131 | IG 022