EXE Rise - User Manual

Questions and Answers

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chadmeltonJul 28, 2025
What to do if my EXE Rise is connected but not working?
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  Tara MooreJul 28, 2025
  If your EXE Chain Hoists is connected to the control system but isn't working, there are several potential causes. First, check if the upstream circuit breaker has tripped and reset it if necessary. Also, ensure that the hoist is supplied with the correct voltage and frequency as indicated on its identification plate. Finally, make sure that you have not exceeded the load limits specified on the identification plate.
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Seth WilliamsAug 1, 2025
Why does my EXE Rise motor overheat?
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  valvaradoAug 2, 2025
  The motor of your EXE Chain Hoists may be overheating due to several reasons. An excessive load could be the cause, so reduce the load to the limits indicated on the hoist's identification plate. Ensure you comply with the conditions of use described in the FEM class. Also, verify electrical continuity and identify any defective parts. Lastly, make sure you are using the hoist within the temperature range of -10°C / +40°C.
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karen85Aug 5, 2025
What to do if my EXE Rise moves at a very low speed?
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  cynthia24Aug 5, 2025
  If your EXE Chain Hoists is moving at a very low speed, there are a few potential causes. First, check if the load is excessive and reduce it to the limits specified on the hoist identification plate. Also, check the brake adjustment. You may also need to verify electrical continuity and identify any defective parts.
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lmcdonaldAug 10, 2025
What to do if my EXE Rise Chain Hoists does not stop immediately?
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  Eric GloverAug 10, 2025
  If your EXE Chain Hoists does not stop immediately, it could be due to the brake slipping or an excessive load. Check the brake adjustment. Also, reduce the load to the limits indicated on the hoist identification plate.
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Traci MartinezAug 14, 2025
What to do if my EXE Rise Chain Hoists moves only down and not up?
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  Bryan ThompsonAug 14, 2025
  If your EXE Chain Hoists moves only downwards but not upwards, it might be because the clutch is slipping due to excessive loads. Reduce the load according to the limits indicated on the hoist identification plate. Also, you may need to check electrical continuity and identify any defective parts.
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iburtonAug 19, 2025
Why does my EXE Rise move in the opposite direction?
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  Nicole PerezAug 19, 2025
  If your EXE Chain Hoists is moving in the opposite direction, it is likely due to an inversion of the three-phase sequence supply. To correct this, operate on the plug's mechanical inverter for a direct 3-phase sequence supply.
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Elizabeth GordonAug 23, 2025
What to do if my EXE Rise does not stop at the limit switch?
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  veronicagomezAug 23, 2025
  If your EXE Chain Hoists does not stop at the limit switch, it could be because the limit switches do not open the circuits because they are glued, or the limit switches are not adjusted properly. Check the mechanical operation, connections and limit switch adjustment.