Extraflame Rosy - WARRANTY EXCLUSIONS AND CLAUSES

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WARRANTY
Chapter 15
Extra ame S.p.A. is not liable for any direct or indirect damage to persons, things or pets caused by failure
to follow the indications in this booklet or the current norms regarding installation and maintenance of
the appliance.
The warranty excludes:
Seals, all the ceramic and tempered glass parts, casings and grills in cast iron or Ironker, painted, 
chromed, or gilded parts, the majolica ceramics, the handles and electrical cables.
Chromatic variations, tiny cracks in the glaze, and slight dimensional di erences in the majolica parts 
shall not constitute reasons for claims, as they are natural characteristics of these materials.
Building works. 
For thermo-products: the parts of the plumbing system not supplied by EXTRAFLAME S.p.A.. 
The heat exchanger is not covered by warranty in case no suitable anti-condensation circuit is present 
(water products only).
The warranty excludes any calibrations or adjustments of the product based on the type of fuel or the 
type of installation.
Further clauses
If any defective or malfunctioning part is found during normal use of the appliance, the part shall be
replaced free of charge by the vendor from which the appliance was purchased, or at our local Technical
Assistance Centre.
For products sold outside Italy, such problems shall also be solved free of charge, with the exception of
particular conditions agreed during negotiation with our external dealer.
The warranty is not extended if parts are replaced.
No compensation is acknowledged for the period of ine ciency of the product.
This is the only valid warranty and no-one is authorised to supply others in the name of or on behalf of
EXTRAFLAME S.p.A.
Advised testing (to be paid for)
Extra ame advises a functional testing to be carried out by an Extra ame Authorised Technical Assistance
Centre, which will supply all information necessary for correct usage.
SERVICE UNDER WARRANTY
The service request must be forwarded to the vendor.
RESPONSIBILITY
EXTRAFLAME S.p.A. shall not be liable for any direct or indirect damage caused by or depending on the
product.
COMPETENT COURT
For any controversy, the competent court shall be the court of Vicenza, Italy.