Extron electronics DXP HD 4K PLUS Series - Troubleshooting

DXP HD 4K PLUS Series • Operation 35
To perform a hardware reset of the switcher (mode 1):
1. Use a stylus or small Philips screwdriver to press and hold the Reset button until:
• DXP 44, 84, and 88 (see figure 33): The front panel Video and Audio buttons blink
twice (for a system reset) or three times (for an absolute reset).
RESET
RESET
RESET
RESET
RESET
RESET
Release, then
immediately
Release, then
immediately
IP
Settings
Reset
(Mode 4)
6 seconds
Absolute
Reset
9 seconds
Reset LED blinks twice.
Reset LED blinks
three times.
Front panel
I/O button LEDs blink twice.
Front panel
I/O button LEDs blink three times.
I/O
VIDEO
AUDIO
I/O
VIDEO
AUDIO
Press and hold
the Reset button.
Press and hold
the
Reset button.
Figure 33. Soft Resets (Modes 4 and 5) on DXP 44, 84, and 88
• DXP 42: The Reset/Power LED on the front panel (see figure9,
J
) blinks twice
(for a system reset) or three times (for an Absolute system reset).
2. Release the Reset button and then immediately press and release it again. Nothing
happens if the second momentary press does not occur within 1 second.
Troubleshooting
The following are recommendations (listed in the order they should be attempted) for actions
to take if you have problems operating the switcher:
1. Ensure that all devices are plugged in and powered on. The switcher is receiving power
if the Reset/Power LED is lit.
2. Check to see if one or more outputs are muted.
3. Ensure that an active input is selected for output on the switcher.
4. Ensure that the proper signal format is supplied.
5. Check the cabling and make corrections as necessary.
6. Call the Extron S3 Sales & Technical Support Hotline if necessary.
33