EZ-ACCESS PASSPORT User Manual (English)

Other manuals for EZ-ACCESS PASSPORT

Installation Manual39 pages

Instructions8 pages

Questions and Answers:

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Hannah VelazquezAug 14, 2025
What to do if the EMERGENCY STOP indicator light is illuminated on my EZ-ACCESS PASSPORT Lifting Systems?
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  joshuaperezAug 14, 2025
  If the EMERGENCY STOP indicator light is illuminated on your EZ-ACCESS Lifting System, it means the EMERGENCY STOP button has been activated. To resolve this, pull the EMERGENCY STOP button out to deactivate it and energize the unit. Remember, pressing the emergency stop button does not disconnect power to the AC side of the battery charger; you must unplug the VPL from the AC outlet to do that.
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Aaron DuranAug 17, 2025
What to do if EZ-ACCESS Lifting Systems VPL stops during downward travel and the Obstruction light is illuminated?
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  Jeremy LeeAug 17, 2025
  If your EZ-ACCESS Lifting System VPL stops during downward travel and the Obstruction light is illuminated when the ‘DOWN’ button is pushed, it indicates there's an object underneath the platform contacting the safety pan. To fix this, run the VPL upward, remove the obstruction, and then resume normal operation.
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Amber DuncanAug 20, 2025
What to do if EZ-ACCESS PASSPORT Lifting Systems VPL will not operate and the overload indicator is illuminated?
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  sherribanksAug 20, 2025
  If the EZ-ACCESS Lifting System VPL will not operate and the power indicator light is on but the overload indicator is illuminated, the auto reset breaker has tripped. Allow the unit to sit for 1-10 minutes so the breaker can reset itself. If it doesn't reset, or continues to trip after several attempts, contact an EZ-ACCESS approved technician for service through your dealer.
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allison41Aug 25, 2025
What to do if EZ-ACCESS Lifting Systems VPL will not travel upward and service indicator light is illuminated?
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  Jason AcostaAug 25, 2025
  If your EZ-ACCESS Lifting System VPL will not travel upward and the service indicator light is illuminated, it means there's a failure of the primary Hi-Lead® Screw nut. Immediately run the VPL to the bottom of its travel, exit the platform, and contact your dealer for service. Do not attempt to operate the VPL until an EZ-ACCESS approved technician completes the repairs.
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Michael RomeroAug 27, 2025
Why EZ-ACCESS PASSPORT Lifting Systems VPL will not operate and the power indicator light does not illuminate?
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  Cynthia KnoxAug 27, 2025
  If your EZ-ACCESS Lifting System VPL will not operate, and the power indicator light on the control panel doesn't illuminate when you turn the keyed power switch to the 'Power On' position, it could be due to discharged batteries or a blown control panel power fuse. For discharged batteries, see “Batteries Discharged”. If it's a blown fuse, remove the power head cover, locate fuse #1, and replace it with a similar 5-amp fuse.
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emorrisonAug 30, 2025
Why is my EZ-ACCESS PASSPORT operating slowly with buzzing sounds?
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  inovakAug 31, 2025
  If your EZ-ACCESS Lifting System is operating slowly and erratically, and you hear buzzing or chattering sounds, it's likely the batteries have discharged. Refer to the “Batteries Discharged” section for solutions.
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Sarah CarrollSep 2, 2025
What to do if EZ-ACCESS PASSPORT Lifting Systems VPL travels a short distance and the top landing gate light is on?
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  Elijah Rodriguez MDSep 2, 2025
  If your EZ-ACCESS Lifting System VPL only travels a short distance down from the upper landing and the top landing gate indicator light is illuminated when you push the ‘UP’ or ‘DOWN’ button, it's likely the top landing gate latch isn't rotating to the fully closed position. Ensure the latch rotates freely, check for any damage that might be preventing it from operating, and verify that the catch rod on the top landing gate aligns properly with the latch. If either the latch or catch rod is damaged, they may need replacement. Contact your dealer for service. Warning: Do not touch the latch while operating the VPL.
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hnortonSep 6, 2025
Why is my EZ-ACCESS PASSPORT operating slowly?
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  Gregory HicksSep 6, 2025
  If your EZ-ACCESS Lifting System displays slow, erratic operation, it could be due to several reasons: * Very cold temperatures: Limit the number of uses per day. * Overuse: Limit the number of uses per day. * Lack of lubrication: Clean and lubricate the Hi-Lead® Screw.
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Anna MccoySep 9, 2025
Why EZ-ACCESS PASSPORT Lifting Systems VPL only travels a few inches and the top landing gate light is on?
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  Melissa SmithSep 9, 2025
  If your EZ-ACCESS Lifting System VPL only travels 1-5 inches down from the upper landing and the top landing gate indicator light is illuminated when the Up or Down button is pushed, it indicates that the top landing gate is not fully closed. Make sure the top landing gate swings freely and that the hinge spring tension is sufficient to fully close the gate. Adjust hinge spring tension as needed. Check that the gate’s latching mechanism is in the correct position so that latch fully closes around the catch rod. Refer to the top landing gate section in the PASSPORT® Vertical Platform Lift (VPL) Installation Manual for adjusting the height of latching mechanism and top landing gate.