FLIR TG165 - Page 31

FLIRTG165USERGUIDEDocumentIdentifier:TG165‐en‐US_AA
31
THISWARRANTYEXPRESSLYEXCLUDESROUTINEPRODUCT
MAINTENANCE,ANDSOFTWAREUPDATES.FLIRFURTHER
EXPRESSLYDISCLAIMSANYWARRANTYCOVERAGEWHERETHE
ALLEGEDNONCONFORMITYISDUETONORMALWEARANDTEAR
OTHERTHANSENSORS,ALTERATION,MODIFICATION,REPAIR,
ATTEMPTEDREPAIR,IMPROPERUSE,IMPROPERMAINTENANCE,
NEGLECT,ABUSE,IMPROPERSTORAG E,FAILURETOFOLLOWANY
PRODUCTINSTRUCTIONS,DAMAGE
(WHETHERCAUSEDBY
ACCIDENTOROTHERWISE),ORANYOTHERIMPROPERCAREOR
HANDINGOFTHEPRODUCTSCAUSEDBYANYONEOTHERTHAN
FLIRORFLIR’SEXPRESSLYAUTHORIZEDDESIGNEE.
THISDOCUMENTCONTAINSTHEENTIREWARRANTYAGREEMENT
BETWEENPURCHASERANDFLIRANDSUPERSEDESALLPRIOR
WARRANTYNEGOTIATIONS,AGREEMENTS,PROMISESAND
UNDERSTANDINGSBETWEENPURCHASER
ANDFLIR.THIS
WARRANTYMAYNOTBEALTEREDWITHOUTTHEEXPRESS
WRITTENCONSENTOFFLIR.
6.WARRANTYRETURN,REPAIRANDREPLACEMENT.Tobe
eligibleforwarrantyrepairorreplacement,Purchasermustnotify
FLIRwithinthirty(30)daysofdiscoveringofanyapparentdefect
inmaterialsorworkmanship.BeforePurchasermay
returna
Productforwarrantyserviceorrepair,Purchasermustfirstobtain
areturnedmaterialauthorization(RMA)numberfromFLIR.To
obtaintheRMAnumberOwnermustprovideanoriginalproofof
purchase.Foradditionalinformation,tonotifyFLIRofanapparent
defectinmaterialsorworkmanship,ortorequestan
RMA
number,visitwww.flir.com.Purchaserissolelyresponsiblefor
complyingwithallRMAinstructionsprovidedbyFLIRincluding
butnotlimitedtoadequatelypackagingtheProductforshipment
toFLIRandforallpackagingandshippingcosts.FLIRwillpayfor
returningtoPurchaseranyProductthatFLIRrepairsor
replaces
underwarranty.
FLIRreservestherighttodetermine,initssolediscretion,
whetherareturnedProductiscoveredunderwarranty.IfFLIR
determinesthatanyreturnedProductisnotcoveredunder
warrantyorisotherwiseexcludedfromwarrantycoverage,FLIR
maychargePurchaserareasonablehandlingfeeandreturnthe

ProducttoPurchaser,atPurchaser’sexpense,orofferPurchaser
theoptionofhandlingtheProductasanon‐warrantyreturn.FLIR
shallnotberesponsibleforanydata,imagesorotherinformation
thatmaybestoredonthereturnedProductwhichwasnot
includedintheProductatthetime
ofpurchase.ItisPurchaser’s
responsibilitytosaveanyandalldatapriortoreturningthe
Productforwarrantyservice.
7.NON‐WARRANTYRETURN.PurchasemayrequestthatFLIR
evaluateandserviceorrepairaProductnotcoveredunder
warranty,whichFLIRmayagreetodoinitssolediscretion.
Before
PurchaserreturnsaProductfornon‐warrantyevaluationand
repair,PurchasermustcontactFLIRbyvisitingwww.flir.comto
requestanevaluationandobtainanRMA.Purchaserissolely
responsibleforcomplyingwithallRMAinstructionsprovidedby
FLIRincludingbutnotlimitedtoadequatelypackagingthe
Productforshipmentto
FLIRandforallpackagingandshipping
costs.Uponreceiptofanauthorizednon‐warrantyreturn,FLIR
willevaluatetheProductandcontactPurchaserregardingthe
feasibilityofandthecostsandfeesassociatedwithPurchaser’s
request.Purchasershallberesponsibleforthereasonablecostof
FLIR’sevaluation,forthe
costofanyrepairsorservicesauthorized
byPurchaser,andforthecostofrepackagingandreturningthe
ProducttoPurchaser.
Anynon‐warrantyrepairofaProductiswarrantedforone
hundredeightydays(180)daysfromthedateofreturnshipment
byFLIRtobefreefromdefectsin
materialsandworkmanship
only,subjecttoallofthelimitations,exclusionsanddisclaimersin
thisdocument.