Fora DM40 - Error Messages; Troubleshooting

Error Messages
ERROR
TYPE
ERROR
CODE
ERROR
MESSAGE
DISPLAY
WHAT TO
DO
Hardware
Err42
ErrUnknown
Hardware error
Unknown error
Please
contact the
customer
service for
assistance.
Temperature
Err25
Temperature
is too low
System
operation
range is
10°C to
40°C (50°F
to 104°F).
Repeat the
test after
the meter
and test
strip are in
the above
temperature
range.
Err26
Temperature
is too high
Strip
Err24 Strip has been
used
Repeat with
a new test
strip.
Err30 Rcode is out
of range
Please
contact the
customer
service for
assistance.
Measurement
Err40 Strip is
removed
during
measurement
Repeat the
test with a
new test
strip.
Err45 Operate error
Troubleshooting
1. If the meter does not display a message after
inserting a test strip:
POSSIBLE CAUSE WHAT TO DO
Battery of the iOS device is
exhausted.
Recharge the battery of the
iOS device.
Test strip inserted
upside down or
incompletely.
Insert the test strip with
contact bars end rst and
facing up.
Defective meter or
test strips.
Please contact the
customer service for
assistance