Your satisfaction is our #1 goal. If you have
questions or concerns with your TH!NK vehicle, we
suggest you follow these steps:
1. Contact your Sales Representative or Service
Advisor at your selling/servicing dealership.
2. If the inquiry or concern remains unresolved,
contact the Sales Manager or Service Manager at the
dealership.
3. If the inquiry or concern cannot be resolved at
the dealership level, please contact the TH!NK
Mobility Customer Relationship Center.
In the United States:
TH!NK Mobility
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, MI 48121
1–800–252–4221
TDD for hearing impaired:
1–800–232–5952
INTRODUCTION
Ford Motor Company and your selling dealer
thank you for selecting one of our quality products.
Our commitment to you and your TH!NK vehicle
begins with quality protection and service.
When you need warranty repairs, your selling dealer
would like you to return to it for that service, but
you may also take your TH!NK vehicle to another
TH!NK dealership authorized for warranty repairs.
Certain warranty repairs require special training
though, so not all dealers are authorized to perform
all warranty repairs. That means that, depending on
the warranty repair needed, the TH!NK vehicle may
need to be taken to another dealer. If a particular
dealership cannot assist you, then contact the
Customer Relationship Center at 1–800–252–4221.
Warranty information
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