"BLUETOOTH AUDIO"
"PAUSE""PLAY"
"PLAY PREVIOUS TRACK" / "PREVIOUS
TRACK"
"PLAY NEXT TRACK" / "NEXT TRACK"
"CANCEL""HELP"
SYNC® TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, please refer to the
tables below.
Use the website at any time to check your
phone's compatibility. Visit
www.fordsync.com for more information.
Phone Issues
Possible Solution(s)Possible Cause(s)Issue
Review your phone's user
guide regarding audio
adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
A lot of background noise
during a phone call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
Possible phone malfunction.During a call, I can hear the
other person but they
cannot hear me.
· Go to the website to review
your phone's compatibility.
· This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
· Try turning off the device,
resetting the device or
removing the device's, then
trying again.
· Possible phone malfunc-
tion.
· Try "pushing" your phone-
book contacts to SYNC by
using the Download now
feature.
· Use the "SYNCmyphone"
feature available on the
website.
23
SYNC
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