Ford SYNC - Phone Issues

Phone Issues
Possible Solution(s)Possible Cause(s)Issue
· Do not separate First name
and Last name when
creating new connacts.
Otherwise users need to
speak the contact name as
the order shown on SYNC
screen.
· For some contact name in
SYNC phonebook, if SAYING
the whole name is not
successfully recognized,
please try to spell the name.
· If users add a new contact
into the paired phone, but it
is not shown in SYNC
phonebook. In this case,
please redownload the
phonebook into SYNC.
· If all contacst in SYNC
phonebook can't be
accessed via voice
commands, firstly please
double check whether your
phonebook has been down-
loaded correctly, and then
check contact names are
the same as what you said.
If no above issues, please
reset the system and try
again. If still does not work,
please switch off the audio
system and restart it.
For a higher successful
recognition rate, try saying
the phone number in several
groups instead of speaking
out at one time.For example:
a 11 digits phone number, say
the first 3 digits, wait for
SYNC confirmation, then say
next 4 digits, wait for SYNC
confirmation, and then say
the last 4 digits.
You may be speaking too
soon or too slowly.
System can not recognise
the phone number I said.
25
SYNC