Ford SYNC - Page 30

Voice Command Issues
Possible Solution(s)Possible Cause(s)Issue
· Might be speaking too soon
or speaking when the
system isn’t listening (for
ex¬ample, during a prompt).
Make sure the system is in
the listening state by veri-
fying that the word
“Listening” is in the display
before saying a command
to the system.
· Be aware of the system’s
sensitivities; yelling or
speaking the voice
commands too slowly does
not help. Remember to
speak the voice commands
with a normal smooth,
steady and confident voice.
Speak the voice commands
toward the microphone, not
too far or near.
You may not be audible to
the system.
System could not hear me.
· Review the phone voice
commands and the media
voice commands. See
Using SYNC® With Your
Phone (page 10). See
Using SYNC® With Your
Media Player (page 20).
· You may be using the
wrong voice commands.
· You may be speaking too
soon or at the wrong time.
SYNC does not understand
what I am saying.
· Be aware that SYNC's
microphone is either in your
rear view mirror or in the
headliner just above the
windshield.
· Review the media voice
commands. See Using
SYNC® With Your Media
Player (page 20).
· You may be using the
wrong voice commands.
· You may not be saying the
name exactly as it is saved.
SYNC does not understand
the name of a song or artist.
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SYNC