Voice Command Issues
Possible Solution(s)Possible Cause(s)Issue
· Say the song or artist
exactly as they are listed. If
you say "Play Artist Prince"
the system does not play
music by Prince and the
Revolution or Prince and the
New Power Generation.
· The system may not be
"reading" the name the
same way you are saying it.
· Make sure you are saying
the complete title such as
"California remix featuring
Jennifer Nettles".
· If the songs are saved in all
CAPS, you have to spell
them. LOLA requires you to
say "L-O-L-A".
· Do not use special charac-
ters in the title as the system
does not recognize them.
· Review the phone voice
commands. See Using
SYNC® With Your Phone
(page 10).
· You may be using the
wrong voice commands.
· You may not be saying the
name exactly as it is saved.
SYNC does not understand
or is calling the wrong
contact when I want to
make a call.
· Make sure you are saying
the contacts exactly as they
are listed. For example, if a
contact is saved as Joe
Wilson, say "Call Joe
Wilson".
· Contacts in your phone-
book may be very short and
similar, or they may contain
special characters.
· Your phonebook contacts
may be saved in CAPS.
· The system works better if
you list full names such as
"Joe Wilson" rather than
"Joe".
· Do not use special charac-
ters such as 123 or ICE as the
system does not recognize
them.
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SYNC