Formlabs Form 3 - Print Error Resolution

Troubleshooting and Repair | 29
e. Lift the cured resin out of the resin tank.
I. If the tank tool cannot hold the cured resin:
2. Attach the top part of the tank tool to the bottom part.
3. Squeeze the cured resin between the two ends.
f. Rest the cured resin on the paper towel.
5. Dispose of cured resin. See 8.1.1 Disposal of resin.
6. Clean the tank tool and work area.
To clean the tank tool:
1. Apply clean IPA to a clean paper towel.
2. Wipe the surface of the tank tool to remove resin.
3. Allow the tank tool to air dry.
Or:
1. Rest the tank tool in the Form Wash basket.
2. Set Form Wash to clean for 5 minutes. Increase the time for solvent that is less fresh.
3. Allow the tank tool to air dry after washing.
7.4 Troubleshooting and Repair
In the case of an error or abnormal activity with the Form 3, reference the following errors,
causes, and proposed solutions. Complete the initial troubleshooting steps and carefully
document all results. Contact Formlabs or a certified service provider for additional assistance.
7.4.1 Resolve Abnormal Functions During Print Set-Up
Error Cause Solution
The bite valve
does not
dispense resin.
The silicone
material has
sealed itself.
Resin may cure
over the bite
valve opening.
To troubleshoot a closed bite valve:
1. Close the vent cap and remove the resin cartridge from
the printer.
2. Turn the cartridge upside down to inspect the bite valve.
3. Squeeze the valve a few times to open up the seal and
enable resin flow.
4. If squeezing the valve does not enable resin flow, carefully
use the tip of the tweezers from the Finish Kit or Form Wash
to push through the opening to enable resin flow.
5. If the bite valve seal remains closed after troubleshooting,
contactFormlabs Supportfor additional help. Submit
photos of the bite valve seal with your request.
The orange
“Print” icon is
not available
in PreForm.
The printer may
not be properly
connected
to the same
local network.
Consider the following:
• Check to see that you do not have other open instances
of PreForm.
• Save any files before restarting PreForm.
• Re-connect your printer to establish a proper connection.
Missing Resin
Tank; Missing
Cartridge
The ID chip(s) is
dirty or missing.
1. Fully remove the resin tank and/or cartridge.
2. Check the ID chip on the resin tank and/or cartridge to
ensure the ID chip is present and clean.
3. Clean the ID chip, if necessary. See 6.3.1 Clean the ID
Chips or Spring Fingers.
4. Re-insert the resin tank and/or cartridge.