Formlabs Fuse 1 - 7.4 Troubleshooting Errors or Abnormal Activity; 7.4.1 Resolving Abnormal Functions; 7.4.2 Resolving Print Failures and Errors

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7.4 Troubleshooting errors or abnormal activity
In the case of errors, abnormal activity, or print failures with the Fuse 1, reference the following
errors, causes, and proposed solutions. Complete the initial troubleshooting steps and carefully
document all results. Contact Formlabs Support or a certified service provider for additional
guidance. Provide diagnostic logs if requested.
7.4.1 Resolving abnormal functions
Error Cause Solution
Unresponsive machine
The Fuse 1 does not turn on.
• The power cable is
disconnected
• The breaker switch on the
machine is set to OFF
1. Check whether the circuit has
power, and that the power
cable is securely connected
to the outlet.
2. Turn o the machine by
flipping the breaker switch on
the back of the unit to OFF.
3. Leave the machine o for at
least one minute.
4. Turn on the machine by
flipping the breaker switch
to ON.
5. Start a new print. If the
machine is still unresponsive
after restarting, contact
Formlabs Support or a
certified service provider for
additional guidance.
Unresponsive touchscreen
Buttons or controls on the
touchscreen do not respond to
touch input.
• One-o firmware glitch
• Loose connection with the
touchscreen
1. Power cycle the machine by
flipping the breaker switch on
the back of the unit to OFF
and back to ON.
2. Check whether the machine
is running the latest firmware
and update the firmware
if needed.
If the touchscreen repeatedly
stops responding after trying
these steps, contact Formlabs
Support or a certified service
provider for additional guidance.
7.4.2 Resolving print failures and errors
Print failures can manifest in dierent ways and originate from dierent causes. Check
the model’s configuration in PreForm, the cleanliness of the optical surfaces, and the
printer’s operating condition according to section 6 Maintenance as well as the proposed
solutions below.
If print failures persist after following these steps, contact Formlabs Support or a certified
service provider for additional guidance. Provide clear, focused photographs of the test print
to help diagnose the issue.