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Fortinet FortiWAN - Firmware Update

Fortinet FortiWAN
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Administration System Configurations
Server IP : IP address of the RADIUS server.
Server Port : UDP port number of the RADIUS server (The standard port is 1812, but it might be
1645 for earlier RADIUS).
Secret : The secret (password) shared with the RADIUS server.
NAS IP : Enter the correspondent NAS-IP-Address attribute for Request/Response Authentic-
ator if it is necessary, or leave it blank. See RFC2865 for details.
NAS Port : Enter the correspondent NAS-Port attribute for Request/Response Authenticator if it
is necessary, or leave it blank. See RFC2865 for details.
Apply : Click to apply the configuration.
Firmware Update
Click [Update] or [Downgrade] and follow the on-screen instructions to perform firmware update/downgrade. Note
that firmware downgrade will reset current configurations to factory default, please backup current configurations in
advance. Firmware update and downgrade support jump directly to a version from current version without applying all
the updates or downgrades that have been released between the versions.
Updating the FortiWAN Firmware:
l Before proceeding with the firmware update, ALWAYS backup system configurations.
l
Obtain the latest firmware upgrade pack from https://support.fortinet.com.
l Log onto the Web UI with administrator account and go to [System] [Administration].
l Click on "Update".
l
Use [Browse...] to select the path of the new firmware image.
l
For High Availability (HA) deployment (See "FortiWAN in HA (High Availability) Mode"), check [Update
Slave] to perform firmware update on the slave unit at the same time. Please double check and make sure the peer
device is under normal condition (from page [System > Summary]) before HA firmware update.
l
Click [Upload File] to start updating.
l The firmware update will take a while, so please be patient. During the update process, be sure NOT to turn off the
system or unplug the power adapter. DO NOT click on the [Upload] button more than once.
l Update is completed when the "Update succeeded" message appears. FortiWAN unit(s) will reboot automatically
then.
Errors that occur during the update can be caused by any reason below:
l
General error Please contact your dealer if this happens repeatedly.
l
Invalid update file The file uploaded for firmware update is invalid, please make sure the uploaded file is
correct.
l
MD5 checksum error Image file is damaged. Please reload and try again.
l
Incompatible version/build Firmware version incompatible. System requires a higher version firmware for
update and a lower version firmware for downgrade.Check with your dealer for the correct firmware version.
l
Incompatible model/feature Firmware image does not match the FortiWAN system. Check with your dealer for
the correct model and version.
FortiWAN Handbook
Fortinet Technologies Inc.
109

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