If you have purchased your compatible Franka Emika robot at one of our sales partners or if you have
cooperated with a service provider, please get in contact with them first. Our partners can consolidate
information on our products and reach out to Franka Emika for troubleshooting and further support.
Please visit www.franka.world for supplemental material and additional information on our robots.
For any other requests regarding service and support please contact us at support@franka.de . A ticket
for your request will be issued in our service and support center and our experts will respond as soon as
possible.
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