Fred Fred.Mobility - Page 4

CONTENTS
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STOCKTAKING 20
Stocktake Options ................................................................................................................ 20
Using Rolling Stocktake ..................................................................................................... 20
Performing a Batch Stocktake ............................................................................................ 21
TROUBLESHOOTING FRED MOBILITY 23
Device Troubleshooting ....................................................................................................... 23
STEP 1: Reset Fred Mobility .............................................................................................. 23
STEP 2: Check the wireless network connection .............................................................. 23
STEP 3: Restart the NU Mobile Service ............................................................................ 24
STEP 4: Check Fred Mobility Connection .......................................................................... 24
Items Not Scanning .............................................................................................................. 25
Item does not have a barcode to scan ....................................................................................... 25
Item is listed in an invoice to be received but now has new Alias/Barcode ............................... 25
No existing item stockcard in NUHQ .......................................................................................... 25
Wrong item has been delivered in the order .............................................................................. 25
Item was not found ..................................................................................................................... 25
Letters typing instead of numbers .............................................................................................. 26
UPDATING FRED MOBILITY 27
Updating Fred Mobility ......................................................................................................... 27