16 Problem Solving
502
Problem Solving
16
033-738
O [Cause] Received abnormal JBIG data.
[Remedy] No operation is necessary.
033-740
O [Cause] The print job for the received fax document was
interrupted.
[Remedy] No operation is necessary.
033-741
O [Cause] An error occurred during fax transmission.
[Remedy] Try again. If the machine conditions are not improved by
performing the relevant remedy, contact our Customer
Support Center.
033-742
O [Cause] An error occurred during fax transmission. This error may
occur if the remaining capacity of the machine’s memory is
10% or less and Manual Send is used.
[Remedy] When this error was caused by Manual Send, connect the
line after storing the document. If the error is still not
cleared, remove unnecessary data from the hard disk to
increase free disk space, and retry again.
If the machine conditions are not improved by performing
the relevant remedy, contact our Customer Support
Center.
033-743
033-744
033-745
033-746
O [Cause] An error occurred during fax transmission.
[Remedy] Turn the machine off and on. If the machine conditions are
not improved by performing the relevant remedy, contact
our Customer Support Center.
033-747
O [Cause] The job is in pending status.
[Remedy] No operation is necessary.
033-749
O [Cause] The machine will automatically resume and print out.
[Remedy] No operation is necessary.
033-750
O [Cause] An error occurred during fax transmission.
[Remedy] Turn the machine off and on. If the machine conditions are
not improved by performing the relevant remedy, contact
our Customer Support Center.
033-755
O [Cause] Although the fax document print job was sent, the print job
was suspended, because the fax feature did not function
properly. When printing different types of documents such
as print, scan, or fax from a mailbox, if one of those
documents is a fax document, none of the other
documents will be printed after the fax document is being
processed.
[Remedy] Take one of the following actions:
z
Turn the machine off and on.
z
Check if the phone cable connection is secured.
z
Print out the Error History Report, and obtain the error
code. Refer to the error code listing relating to faxing
(133-xxx, 134-xxx) to take an appropriate action.
If the error persists, contact our Customer Support Center.
034-211
034-212
O [Cause] An error occurred on the fax control system.
[Remedy] Contact our Customer Support Center.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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