Error Code
513
Problem Solving
16
036-796
O [Cause] The document was faxed with normal transmission,
because the destination machine does not have the
remote copy feature (for printing the multiple sets of a
received document).
[Remedy] No operation is necessary.
036-797
036-798
036-799
O Refer to 034-508.
041-210
041-211
O [Cause] An error occurred in a paper tray unit.
[Remedy] Power-cycle the machine. If the error persists, contract our
Customer Support Center.
047-211
047-212
O [Cause] An output tray is defective.
[Remedy] Power-cycle the machine. If the error persists, contract our
Customer Support Center.
047-213
O [Cause] The finisher is defective.
[Remedy] Power-cycle the machine. If the error persists, contract our
Customer Support Center.
047-214
O [Cause] The Duplex Module is defective.
[Remedy] Power-cycle the machine. If the error persists, contract our
Customer Support Center.
047-215
O [Cause] An output tray is defective.
[Remedy] Power-cycle the machine. If the error persists, contract our
Customer Support Center.
047-216
O [Cause] The finisher is defective.
[Remedy] Power-cycle the machine. If the error persists, contract our
Customer Support Center.
047-218
O [Cause] An error occurred in a paper tray unit.
[Remedy] Power-cycle the machine. If the error persists, contract our
Customer Support Center.
062-210
O [Cause] Document feeder malfunction
[Remedy] Contact our Customer Support Center.
062-211
O [Cause] An error occurred in the document feeder.
[Remedy] Contact our Customer Support Center.
062-220
O Refer to 062-210.
062-277
O [Cause] A communication error occurred between the document
scan unit and the document feeder.
[Remedy] Contact our Customer Support Center.
062-278
O [Cause] An error occurred in the document feeder.
[Remedy] Contact our Customer Support Center.
062-790
O [Cause] The scanned document is copy-protected.
[Remedy] Check documents you can copy.
063-210
063-220
063-230
063-240
O Refer to 062-211.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.