Machine Trouble
415
Problem Solving
15
Although you
have not sent a
print job,
"Printing" is
displayed (when
parallel interface
is used).
Did you turn on the machine
after you turned on the client
machine?
Press the <Job Status> button to cancel the
print job.
Note • When you turn on the machine, make
sure that the computer is turned on.
Refer to "11 Job Status" > "Checking Current/Pending
Jobs" in the User Guide.
Unsatisfactory
print quality.
A probable cause is an image
defect.
Resolve the problem by referring to "Image
Quality Trouble".
Refer to "Image Quality Trouble" (P.418).
Unable to print
text correctly.
(Text is garbled.)
Non-standard fonts are used
for printing.
Check the application or print driver settings.
If PostScript (optional) is being used,
download the required fonts.
Unable to insert
or remove a paper
tray.
Did you open a cover or turn
the machine off during
printing?
Do not forcibly insert or remove the paper
tray. Switch off the power. In a few seconds,
switch on the power. When the machine is
ready to receive data, insert or remove the
paper tray.
Unable to copy
with the specified
size.
Is the document glass or the
document cover dirty?
Clean the document glass and the document
cover.
Refer to "Cleaning the Document Cover and Document
Glass" (P.80).
Is the document a
transparent type such as a
transparency film?
Place the document on the document glass,
and place a white sheet on top of the
document when copying.
Is the document in the correct
position?
Load the document correctly.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
Is the document loaded
correctly?
Are the document guides on
the document feeder set in
the correct positions?
Adjust the document guide positions.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
Is the document folded? Unfold and correctly load the document.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
Is the document a non-
standard size?
Specify the document size.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
Symptom Cause Remedy
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