15 Problem Solving
516
Problem Solving
15
027-520
[Cause] The machine failed to transfer data using SMB of the Scan to PC service because the file
name or folder name could not be retrieved.
[Remedy] Confirm the access privilege to the SMB server.
027-521
[Cause] The machine failed to transfer data using SMB of the Scan to PC service because the
suffix of the name of the file or folder exceeded the limit value.
[Remedy] Change the file name or forwarding destination folder of the scan server. Or, try moving
or deleting the files within the forwarding destination folder.
027-522
[Cause] During forwarding using SMB of the Scan to PC service, the scanned image file could not
be created on the SMB server because of one of the following reasons:
z
The specified file name already exists.
z
The specified file name has already been used.
z
The specified file name exists as a directory.
z
Invalid characters are used in the file name.
[Remedy] Take one of the following measures:
z
Check whether the specified file name can be used in the save location.
z
Check whether the specified file name has been used by another user.
z
Check whether the specified file name has been used for another file or folder.
027-523
[Cause] The machine failed to transfer data using SMB of the Scan to PC service because a
folder could not be created on the SMB server. The specified folder already exists.
[Remedy] Check whether the specified name is being used for another file or folder on the SMB
server.
027-524
[Cause] The machine failed to transfer data using SMB of the Scan to PC service because a
folder could not be created on the SMB server. The specified folder already exists.
[Remedy] Check whether the specified name is being used for another file or folder on the SMB
server.
027-525
[Cause] During forwarding using SMB of the Scan to PC service, a file could not be deleted from
the SMB server because of one of the following reasons:
z
The file does not exist.
z
The file is opened.
z
The specified file name is being used as a directory.
[Remedy] Check whether the file is not being used by another user at the specified save location.
027-526
[Cause] The machine failed to delete the lock directory on the SMB server while transferring
data using SMB of the Scan to PC service.
[Remedy] If the lock directory (*.LCK) exists in the destination, delete it manually, and then
execute the operation again.
027-527
[Cause] During forwarding using SMB of the Scan to PC service, a folder could not be deleted
from the SMB server because of one of the following reasons:
z
The file does not exist.
z
The directory is not empty.
z
The specified directory name does not exist.
[Remedy] Check whether the file is not being used by another user at the specified save location.
027-528
[Cause] The machine failed to transfer data using SMB of the Scan to PC service because no
space is available at the save location on the SMB server.
[Remedy] Check whether the save location has free space.
Error Code Cause and Remedy
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