Fuji Xerox DocuPrint M465 AP - Page 440

14 Problem Solving
440
Problem Solving
14
021-412
[Cause] An error occurred while connecting to the EP system via the Internet. There is a problem
with the address of the EP proxy server name.
[Remedy] Check the followings:
z
The LAN cable connection
z
The DNS server address settings
z
The default gateway setting
z
The subnet mask setting
z
The EP proxy server URL setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-413
021-416
[Cause] An error occurred while connecting to the EP system via the Internet.
[Remedy] Check the followings:
z
The LAN cable connection
z
The DNS server address settings
z
The default gateway setting
z
The subnet mask setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-414
[Cause] An error occurred while connecting to the EP system via the Internet.
[Remedy] Check the followings:
z
The LAN cable connection
z
The DNS server address settings
z
The default gateway setting
z
The subnet mask setting
z
The EP proxy server setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-415
[Cause] An error occurred while the SSL/TLS communication to the EP system via the Internet.
[Remedy] Check the followings:
z
The LAN cable connection
z
The DNS server address settings
z
The default gateway setting
z
The subnet mask setting
z
The EP proxy server setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
Error Code Cause and Remedy