Section Five
96
Problem Possible Cause Possible Solution
You have installed an external keyboard 1. Your external device is not properly installed. 1. Re-install your device. (See Mouse, Keyboard
or mouse, and it does not seem to work. or Keypad on page 79.)
2. Your operating system software is not setup 2. Check your device and operating system
with the correct software driver for that device.
documentation and activate the proper driver.
3. Your mouse or keyboard is connected to the 3. Plug the mouse into the PS/2 Mouse port
wrong PS/2 port on the LANdock. and the external keyboard or numeric
key pad into the PS/2 Keyboard port.
(Figure 1-10 on page 10.)
You have connected an external keyboard or a 1. Your operating system software is not setup 1. Check your device and operating system
mouse and it seems to be locking up the system. with the correct software driver for that device.
documentation and activate the proper driver.
2. Your system has crashed. 2. Restart your system by shutting down
and/or turning off the power, waiting at
least 10 seconds and then turning the
power on again.
Memory Problems
Your power on screen or Main menu of the 1. Your memory upgrade module is not 1. Remove and re-install your memory
BIOS setup utility information does not show properly installed. upgrade module. (See Memory Upgrade
the correct amount of installed memory. Module on pages 80-83.)
2. You have a memory failure. 2. Check for Power On Self Test (POST)
messages. (See pages 110-112 for possible
messages and their meanings.)
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