Fujitsu PRIMERGY User Manual

19
E
4.Troubleshooting
4.1Checkpoints
MostproblemsconcerningtheSCSIcardoccurduringSCSIdeviceconnectionor
setup.Ifyouhaveaproblemwhilethecardisinuse,checktheseitemsfirst:
・ AretheSCSIcablesandpowercordproperlyconnected?
・ AreallSCSIdevicesproperlylinkedtoaPCIbusslotthatsupportsbus
mastering?
・ IsanySCSIIDusedtwice?
・ Aretheterminatorsproperlyset?
・ IstheSERVER'sBIOSsetupcorrect?
・ AretheSCSIcardandSCSIdeviceparitysettingsallthesame?
・ IstheUltraSCSIsupportoptionenabledeventhoughanon-UltraSCSI
deviceisbeingused?
・ IsanexternalSCSIdeviceotherthanthedifferential-typeconnectedwiththis
SCSIcard?
(ThisSCSIcardisdesignedtobeconnectedwiththedifferentialSCSIdevice
only.)
Ifyoucannotresolvetheproblemaftercheckingthesepoints,proceedtothe
followingpoints:
・ ChecktoseeifinformationchangedduringSCSIcardsetuphasbeenset
correctlyafterthepowerhasbeenturnedonagain.
・ AnattemptwasmadetousetheFormat/Verifyutilityinthediskdevice,buta
pop-updialogboxcontainingthemessage"UnexpectedSCSICommand
Failure"isdisplayed,andanerrormessageappears.Inthiscase,itisassumed
thattheutilityhasprobablydetectedaproblem,suchasadiskdeviceordisk
mediumfailure,preventingtheutilityfrombeingexecuted.
Youcandeterminethecauseofandsolutionforaproblemfromtheindicatedsense
keyinformation.Thevaluesandmeaningsofthesensekeysdisplayedmost
frequentlyaregivenbelow.
− 02h-Notready
Mediumnotreadyforformatting.Checktoseeifthemediumhasbeeninserted
intothedriveandthatithasspunuptospeed.

Fujitsu PRIMERGY Specifications

General

Series	PRIMERGY
Category	Server
Manufacturer	Fujitsu
Processor Options	Intel Xeon, AMD EPYC
Memory Capacity	Up to several TB depending on model
Storage Options	NVMe
RAID Support	Yes, various levels
Network Connectivity	10GbE
Form Factor	Tower, Rack, Blade
Operating System Support	Windows Server, Linux, VMware
Management Features	ServerView
Model Variants	RX (Rack), TX (Tower)