Fujitsu ScanSnap iX1500 User Manual

Checking If ScanSnap Manager Is Operating Normally
1. Turn off the ScanSnap and then turn it on again.
Make sure to leave at least 5 seconds between turning off and on the ScanSnap.
If the problem persists, proceed to step 2.
2. If you are using a USB hub, connect the ScanSnap to the computer directly
with a USB cable.
If the problem persists, proceed to step 3.
3. If there is more than one USB port on the computer, connect the USB cable
to a different USB port.
If the problem persists, proceed to step 4.
4. If a USB device other than the ScanSnap is connected to the computer,
disconnect it.
If the problem persists, proceed to step 5.
5. If security software is running, stop it temporarily.
ATTENTION
If you cannot stop the security software, make sure that the setting on the security software is not
set to lock an application.
If the problem persists, proceed to step 6.
6. Check the privileges to access the installation files.
1. Start the ScanSnap Support Tool.
l Windows 10
Select [Start] menu → [ScanSnap Manager] → [ScanSnap Support Tool].
l Windows 8.1
Click on the lower left side of the Start screen, and select [ScanSnap Support Tool]
under [ScanSnap Manager] on the All apps screen.
l Windows 7
Select [Start] menu → [All Programs] → [ScanSnap Manager] → [ScanSnap Support
Tool].
a The [ScanSnap Support Tool] window appears.
2. Click the [Check] button on the [Recover] tab, and proceed by following the instructions
displayed on the screen.
When ScanSnap Manager Does Not Operate Normally
425

Fujitsu ScanSnap iX1500 Specifications

General

Color scanning	Yes
Maximum scan size	216 x 3000 mm
ADF scan speed (color, A4)	30 ppm
Optical scanning resolution	600 x 600 DPI
Black/white scanning color modes	Grayscale, Monochrome
Display	TFT
Scanner type	ADF + Manual feed scanner
Product color	White
Display diagonal	4.3 \
Scan to	Cloud
Sensor type	Dual CIS
Scan drivers	ScanSnap
Daily duty cycle (max)	- pages
Auto document feeder (ADF) input capacity	50 sheets
Maximum scan length	3000 mm
Card thickness (max)	0.76 mm
ISO A-series sizes (A0...A9)	A3, A4
ISO B-series sizes (B0...B9)	B4
Scanning media types supported	Plain paper
Maximum ISO A-series paper size	A3
Cables included	AC, USB
PC connection	USB 3.2 Gen 1 (3.1 Gen 1)
Sustainability certificates	RoHS, ENERGY STAR
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Mac operating systems supported	Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 7 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	64-bit WEP, 128-bit WEP, WPA, WPA-AES, WPA-TKIP, WPA2, WPA2-AES, WPA2-PSK, WPA2-TKIP
Input voltage	100 - 240 V
Power supply type	AC
AC input frequency	50 - 60 Hz
Power consumption (sleep)	1.6 W
Power consumption (typical)	17 W
USB version	3.2 Gen 2 (3.1 Gen 2)
Frequency band	2.4/5 GHz GHz
USB connector type	USB Type-B
Standard interfaces	USB 1.1, USB 2.0, USB 3.2 Gen 1 (3.1 Gen 1), Wireless LAN
Harmonized System (HS) code	84716070

Weight and Dimensions

Depth	161 mm
Width	292 mm
Height	152 mm
Weight	3400 g