Troubleshooting
This section explains how to solve troubles you may encounter upon installing or uninstalling the
software related to the ScanSnap.
l "How to Find Your Solution" (page 96)
l "If Your First Attempt to Install Failed" (page 97)
l "If You Have Installed the Software Before" (page 98)
l "When the ScanSnap Manager Icon Does Not Appear" (page 106)
l "When ScanSnap Manager Does Not Operate Normally" (page 108)
l "When You Cannot Uninstall the Software" (page 116)
For details about the troubles you may encounter and the solutions while using the ScanSnap, refer
to the following:
l "Troubleshooting" in the ScanSnap Manager Help
To display this section, right-click the ScanSnap Manager icon
in the notification area, and
select [Help] → [Troubleshooting] from the "Right-Click Menu" (page 43).
l ScanSnap Support Site (http://scansnap.fujitsu.com/g-support/en/)
If you cannot solve the problem after referring to the above section, contact your FUJITSU scanner
dealer or an authorized FUJITSU scanner service provider.
Troubleshooting
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