How to Find Your Solution
When software installation fails, or the ScanSnap does not operate normally after installation is
complete, refer to the flow chart below for troubleshooting.
4
3
2
1
Is the installation
complete?
Does the ScanSnap Manager
icon appear
in the notification area?
Have you installed
the software before?
No
Yes
No. Topic to Be Referred to
1 "If Your First Attempt to Install Failed" (page 97)
2 "If You Have Installed the Software Before" (page 98)
3 "When the ScanSnap Manager Icon Does Not Appear" (page 106)
4 "When ScanSnap Manager Does Not Operate Normally" (page 108)
How to Find Your Solution
96
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