B-1
APPENDIX
B
Troubleshooting
This appendix describes the actions to take for problems that occur during
installation.
■ Section B.1, “Corrective Actions to Common Problems” on page B-1
■ Section B.2, “Emergency Power Off” on page B-2
■ Section B.3, “Using Status Commands” on page B-3
B.1 Corrective Actions to Common Problems
This section describes problems related to installation and their solutions.
.
Caution – Do not make any repairs to the system by yourself. Contact us and
ensure that repair of the system will be performed by a certified service engineer.
When the authorized service personnel perform their work on your system, they
TABLE B-1 Common Installation Problems
Problem Solution
No power to the server • Make sure that the power cables are firmly connected to
both the power supply units of the server and the input
power source.
• Make sure that the power supply units of the server are
firmly mounted.
• If a UPS is connected, make sure that the server and the
UPS are properly connected, the UPS is powered on, and
the UPS LEDs indicate the normal state.
• Make sure that the distribution panel of the equipment rack
is powered on.
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